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FAQ

Q: Does Dinkleboo offer specials and how do I find out about them?

We sure do, and finding out about them is as easy as signing up for our newsletter.
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Q: What payment types do you accept?

We accept Master Card, Visa, Paypal and Afterpay.

Q: Can I alter my order once it has been placed?

Unfortunately you can't change an order once it has been placed as our system is automated and production of your finished product begins almost straight away.

Q: How long does it take to produce my order?

It can take up to 2-5 business days for us to create your order.

Q: How long does delivery take?

Once we are ready to ship your order it will take between 7-10 business days for delivery in Australia. During heavy promotions or holidays delivery times may vary from these standard delivery times.

Q: How do I contact Dinkleboo?

We can be contacted by email, live chat or Facebook.
Contact Us (Click Here)

Q: Are name labels dishwasher, microwave oven or steriliser safe?

Yes, however when using a dishwasher, labelled items should be placed on the top shelf and the dishwasher should not be set on "high temperature" settings. We do not recommend placing labels on items that are used in microwave ovens or bottle sterilisers.

Q: How many Labels will I get?

Rectangle Labels come in a pack of 32, The Mini Name labels come in a pack of 40, The Round Labels come in a pack of 30, The Shoe dots come in a pack of 15, the Iron on Labels come in a pack of 20 and the Mix Labels come in a pack of 44.

Q: How can I pay with My Credit Card, I can only see a Paypal option?

Please click on the Paypal option, if you scroll down you will see “Pay with Credit card/Visa Card”. This will allow you to pay for you order with a Credit or Visa Card. You will not need a PayPal account.

Q: Is tracking available on my order?

This can depend on the shipping method that you have selected at the checkout and where you are shipping your order to. Please see more details in the Shipping and Tracking Page. International order will not have tracking available.

Q: Can I add to my order once it has been processed?

Unfortunately you cannot add to your order as our system is automated and production of your finished product begins almost straight away.

 

Copyright

Your Copyright

Generally under copyright laws the owner of the copyright in images or photographs is the person who created the images or took the photographs. You represent and warrant to us that you are the owner of the copyright or have the express permission of the owner of the copyright in the images or photographs which you submit to the service. We claim no ownership rights in any images or photographs submitted to the service. Solely for the purpose of enabling your images or photographs to be uploaded and made available on the service and to fulfill print orders made for your images and photographs you grant to us and to any store which fulfills print orders of your images or photographs, a perpetual worldwide non-exclusive transferable royalty-free copyright licence to copy, reproduce, display, modify, adapt or alter, transmit, communicate and distribute to our staff your images or photographs. You acknowledge that we have no control over the use of your images or photographs and shall not be held liable for any use, publication or copying of your images and photographs. You waive all rights of action or other claims you may have against us in respect of any such use, publication or copying.

Copyright Claims

We respect the intellectual property rights of others. In the event that we receive a written complaint alleging copyright infringement by a member, we will refer the complaint to the member concerned. It is the member's responsibility to resolve any such complaint. Should the member not resolve the complaint satisfactorily and advise us, in writing, of the resolution within seven (7) days of the date on which the matter was referred to the member (the "Referral Date"), we reserve the right, in our absolute discretion, to suspend the membership until such time as the matter is resolved. If we have not been notified within sixty (60) days of the Referral Date that the matter has been satisfactorily resolved, we reserve the right, in our absolute discretion, to terminate the member's membership.

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